Natalie Worsfold

But what you really need to know about Natalie is that she’s a tax litigator with heart. When she takes on your case, it’s not out of technical interest – it’s because she cares. And if she believes the government has got something wrong, she won’t stop until it’s been put right. She’s relentless.

An entrepreneur pretty much from birth, Natalie launched her first business at the age of 10: running other kids’ birthday parties. At 17 she represented the Southeast of England in the European Young Enterprise Competition. Initially attracted to the law by her love of logic, she decided to make it a career because of her love of people – and her passion for helping those who’ve been wronged. A rebel at heart, she can’t stand to see an imbalance of power between the government and the people it’s supposed to serve.

Natalie is the co-creator and driving force behind many of Counter’s process workflows, decision trees and data analytics systems, as well as our knowledgebase, Hank. Natalie is happiest when elbow-deep in evidence, meticulously building creative solutions to seemingly impossible problems. Because the fact is Natalie sees things that other people don’t. She once found an obscure code in a 2,000-page government disclosure package that indicated the CRA has lost a critical piece of mail – and that one tiny discovery won the case for our client.

Natalie co-hosts Counter’s award-winning Building NewLaw Podcast which features interviews with lawyers, legal technologists, and other like-minded people that are changing the way that we practice law. The podcast aims to connect the NewLaw community and speed the evolution of legal services.

Natalie’s family and friends describe her as loyal, selfless, understanding and fun. They also mention stubborn. To her Counter colleagues she’s a combination of stellar brainpower and contagious enthusiasm who elevates the game of everyone around her. As for the government, they probably describe her as a threat. In a good way.