Lisa Palumbo

 Gratitude cannot express how I am feeling at this moment towards the exemplary customer service I received from your team. This morning I lost my phone at Oshawa station while boarding the 6:33 Express to Union, crew aboard the train behind me had found my phone and advised they would bring to Union, I had purchased a 20 dollar gift card for a reward to the customer service staff which was refused,. I received the same level of extraordinary customer service from the Lost and Found at Union and was reunited with my phone just before 8am. I just started my commute from Oshawa at the beginning of the year and I am still adjusting to my journey. Your staffs actions make me feel at ease, their level of customer service, empathy, integrity and honesty are a breath of fresh air, Well done. -Colin Hannula

 I’m glad the construction of doing a good job on (building new 2 LRT lines, more parking spots, new bus terminals, adding an Ontario line etc.) It may get delayed sometimes and extended the due date to another 1 year or so.