Although I experienced initial difficulty, the team recognized my frustrations and implemented solutions for the next generation of those whom it will serve, so I was satisfied, for the most part.

 Lovely new digs.

 There is some difficulty dealing with the company, and it does take some time to do almost anything. But the various staff I talked to over the phone were professional and reasonable, and the company's practices are typical for any business. My only advice to other clients would be to do regular check in's on whatever case you may have, it helps out a lot.